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CEU Privacy Statement

By accessing this website/program, you are aware of and approve of CEU’s and The Institutes’ acquiring licensing information from national and state associations and organizations for the sole purpose of CE compliance. Acquired data will not be sold or provided to any third party.

Background

When you register at CEU, we ask you for personal information. We use this information to process your orders and communicate with you about the status of your orders. We also use your email address to send messages about CEU special offers, promotional announcements and consumer surveys. Occasionally, we send our customers special offers and promotional information via postal mail using the shipping address provided. If you no longer want to receive emails, other announcements or postal mail, simply unsubscribe through the hyperlinks provided or contact CEU Customer Service with your request.

Collection and Use of Information
When you place your first order for the CEU service, we ask you for your full name, physical address, telephone number and credit card number so that we can ship your order. We use your telephone number only if there is an order-related issue, not for marketing purposes. You must certify that you are at least 18 years old. (People under 18 cannot use CEU's services). Our server stores this information so that placing future orders will be quicker and easier. If you want to update your address or change credit cards, go to My Account and make the appropriate changes. You must be signed in to access My Account.

CEU also offers an Affiliate program, through which affiliate members direct customers to CEU through links on their websites. We ask affiliates for their site name (URL), mailing address, primary contact, pay-to address, technical contact and other site-related information to determine whether a site will be included in our Affiliate Network. You can go to the Affiliate program area for more details. The information collected from our affiliates is used strictly for that program; none of this information is used for general marketing purposes.

Viewing and Updating Your Information on CEU
You can always access the personal information you have provided to CEU by going to My Account. You can make changes to this information to update your account at any time..

Cookies
As you browse the CEU site, cookies are placed on your computer's hard drive. (Cookies are small pieces of data that are sent to your browser from a web server and stored on your hard drive.) Cookies allow us to track the items you select and help us match your address and credit card information with your order so that you do not need to retype the information each time you visit our site.

If your browser is set to not accept cookies, it is unlikely but possible that some features of our site will not function properly. We also use cookies to gather usage information, such as the number and frequency of visitors to our site and its various pages. Third parties with which we partner in order to provide our services to you may also serve some of these cookies. We analyze this data to determine which parts of our site customers like and which parts need improvement. Automatically logged information is also used to analyze trends and to administer the site.

Disclosure
At no time when doing so, however, will we, except as described in this section, sell, rent or disclose your personally identifying information to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.

We occasionally use other companies, agents or contractors to perform services necessary to our operations. For example, we have partnered with other companies to personalize our web pages, process credit card transactions, analyze customer’s interaction with our site and process consumer surveys. We also provide postal addresses to the U.S. Post Office for delivery purposes. In the course of providing such services, these companies may have contact with your personally identifying information. By contractual agreement, these companies must treat your information in accordance with this policy. We will not be liable for any damages that may result from the misuse of your personal information by these companies.

From time to time, we may partner with companies whose products we believe will interest our users. In conjunction with these partners, we occasionally send promotional announcements to particular customers. We do not automatically include our users in any particular marketing promotion; instead, we use a variety of factors, including user activity at the CEU site, to determine the appropriate users. We may use a vendor to carry out these mailings. However, the partner company never sees your email address or any other information that could identify you or be used to contact you directly.

Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission. CEU also reserves the right to disclose information when required by law. We also provide analyses of our users in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our advertisers can understand you better and so we can keep bringing you first-rate services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about specific users.

Customers should check back for updates to this policy. CEU will obtain email consent from any user if the company is going to be using the information collected in a manner different from that stated when the user registered.

Security and Access
When you transmit your personal information to us, we use a secure server (SSL), which encrypts all social security and credit card information. This encryption process ensures that the information you give us is protected against unauthorized access.

You can access My Account to update and correct your name, email address, password and postal address. Please note that you must be signed in to CEU to access this information.

We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Use of Compliance Assistant
CEU, powered by The Institutes, has prepared the information used in its compliance assistant for the convenience of insurance licensees. While reasonable care is taken in creating and updating this information, neither CEU nor The Institutes warrant this information to be accurate or current. This information does not constitute legal advice and is subject to change without notice. CEU and The Institutes strongly suggest that licensees confirm any questions involving CE or license requirements with their state insurance department, which is their ultimate responsibility as a licensed professional.

Contact
If you have questions concerning your account, please contact Customer Service at (800) 295-9010. If you have questions concerning this privacy policy, please contact info@ceu.com.