When you register at CEU, we ask you for personal
information. We use this information to process your orders and to communicate
with you about the status of your orders. We also use your email address
to send you newsletters you subscribed to during registration, as well as
messages about CEU special offers, promotional announcements and consumer
surveys. Occasionally, we send our customers special offers and promotional
information via postal mail, using the shipping address provided. If you
no longer want to receive the newsletters, other announcements or postal
mail, simply access the Email Subscriptions and Preferences page under Your
Account and uncheck those items to unsubscribe.
Collection and Use of Information
When you place your first order for the CEU Service,
we ask you for your full name, physical address, telephone number and
credit card number so we can ship your order. We use your telephone number
only if there is an order-related issue, not for marketing purposes. You
must certify that you are at least 18 years old. (People under 18 cannot
use CEU's services.) Our server stores this information so that placing
future orders will be quicker and easier. If you want to update your address
or change credit cards, go to Your Account and make the appropriate changes.
You must be signed in to access Your Account.
CEU also offers an Affiliate program, where affiliate members direct customers
to CEU through links on their Web sites. We ask affiliates for their site
name (URL), mailing address, primary contact, pay-to address, technical
contact, and other site-related information to determine whether a site
will be included in our Affiliate Network. You can go to the Affiliate
program area for more details. The information collected from our affiliates
is used strictly for that program; none of this information is used for
general marketing purposes.
Viewing and Updating Your Information
You can always access the personal information
you have provided to CEU by going to Your Account. You can make changes
to this information to update your account anytime.
As you browse the CEU site, cookies are placed on your computer's hard
drive. (Cookies are small pieces of data that are sent to your browser
from a Web server and stored on your hard drive.) Cookies allow us to
track the items you select, and help us match your address and credit
card information with your order so you don't need to retype the information
each time you visit our site.
If your browser is set to not accept cookies, you may not be able to use
such as the number and frequency of visitors to our site and its various
pages. Third parties with whom we partner in order to provide our services
to you may also serve some of these cookies. We analyze this data to determine
which parts of our site customers like and which parts need improvement.
Automatically logged information is also used to analyze trends and to
administer the site.
At no time when doing so, however, will we, except as described in this
section, we will not sell, rent or disclose your personally identifying
information to third parties without notifying you of our intent to share
the information and giving you an opportunity to prevent your information
from being shared.
We occasionally use other companies, agents or contractors to perform
services necessary to our operations. For example, we have partnered with
other companies to personalize our Web pages, process credit card transactions,
analyze customers' interaction with our site and process consumer surveys.
We also provide postal addresses to the U.S. Post Office for delivery
purposes. In the course of providing such services, these companies may
have contact with your personally identifying information. By contractual
agreement, these companies must treat your information in accordance with
this Policy. We will not be liable for any damages that may result from
the misuse of your personal information by these companies.
From time to time, we may partner with companies whose products we believe
will interest our users. In conjunction with these partners, we occasionally
send promotional announcements to particular customers. We do not automatically
include our users in any particular marketing promotion; instead, we use
a variety of factors, including user activity at the CEU site, to determine
the appropriate users. You can go to the CEU Subscriptions Page and request
that your name be excluded from these mailings with our marketing partners.
We may use a vendor to carry out these mailings. However, the partner
company never sees your email address or any other information that could
identify you or be used to contact you directly.
Any exceptions to this policy of sharing your name, address or email address
with a partner company will be done only with your permission. CEU also
reserves the right to disclose information when required by law.
We also provide analyses of our users in the aggregate to prospective
partners, advertisers and other third parties. We do this so that we and
our advertisers can understand you better, and so we can keep bringing
you first-rate services. We may also disclose, on an anonymous basis,
literal statements made by our customers. At no time, however, will we
disclose personal information about specific users.
Customers should check back for updates to this policy. CEU will obtain
email consent from any user if the company is going to be using the information
collected in a manner different from that stated when the user registered.
Security and Access
For transmitting your personal information to us, we use a secure server
(SSL), which encrypts all of your personal information. This encryption
process ensures that the information you give us is protected against
You can access Your Account from every page on the site to update and
correct your name, email address, password, postal address, credit cards,
and mailing list preferences. Please note that you must be signed in to
CEU to access this information.
We have implemented technology and security features, as well as strict
internal guidelines, to safeguard the privacy of your personal information
from unauthorized access or improper use. We will continue to enhance
our security procedures as new technology becomes available. While we
make every effort to ensure that your information is secure on our system,
no data transmission over the Internet can be guaranteed to be 100% secure.
As a result, we cannot guarantee the security of any information you transmit
to us, and you do so at your own risk.
If you have questions concerning your account, please contact Customer